For organisations looking at Knowledge Management, it is no longer a question of ‘should we?’ It is now, a question of ‘how should we?’ As the global market becomes increasingly more competitive, and budgets get tighter, many organisations are treading very carefully with their investments. With knowledge resources being intangible at best, it is increasingly difficult to justify any investment in KM.

The Mechanics of Law Firm Profitability: People, Process, and Technology examines why a focus on profitability and metrics is reshaping law firm operations and matter management.

Increase productivity, achieve greater success, manage work/life balance and improve profitability through effective time management

Robots in Law: How Artificial Intelligence is Transforming Legal Services is designed to provide a starting point in the form of an independent primer for anyone looking to get up to speed on AI in legal services.

In today’s modern, techno-centric world with its endless supply of data, and the multitude of ways to collect and utilise it, intelligence has become the best tool for law firms when it comes to understanding client needs, offering quality value-oriented services, and garnering and retaining business. 

Fully revised and updated, the third edition of this essential handbook breaks down the regulatory changes into bite-sized portions and provides practical guidance to aid compliance.

Growth is an imperative for any successful business. Law firms facing rising costs, pricing pressure, and the need to invest in staff, resources, and service delivery are finding that growth is not as easy to achieve as formerly, and that market share must be wrestled from the competition. 

Lawyers today need to be more proactive in winning client work. To be successful in this, they need to think beyond ‘marketing’, ‘business development’ and ‘selling’, and instead strive to be more visible to their target clients.

Understand how legal knowledge management (KM) can help differentiate your firm from its competitors and exceed your clients' expectations from some of the best legal KM minds in the UK and US.

Practical how-to advice and guidance on how human sciences are interacting with the different aspects of leading, managing, and marketing in a law firm.