Client Loyalty: Do you deliver an exceptional customer experience (CX)?

12 February 2021

Susan Saltonstall Duncan

Susan Saltonstall Duncan, Client, Business and Practice Development Strategist, Consultant and Coach, provides excerpts and tips from the upcoming Special Report Building Enduring Client Loyalty: A Guide for Lawyers and Their Firms. In this blog, Susan examines how to provide an exceptional client experience.

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Tagged in Client loyalty Law firm management